Patient Info

Hospitality, Health, and Happiness

Patient Info

We are always happy to welcome new patients to Scollard Family Dentistry. Whether you’re new to the area or searching for a dental home you can trust, our team is committed to making your experience comfortable and stress-free. From your first phone call to your ongoing care, we focus on clear communication, personalized treatment, and exceptional service for patients of all ages.

A Comfortable, Patient-Focused Experience

Your comfort is a top priority at Scollard Family Dentistry. Our office is thoughtfully designed to help you feel relaxed and at ease from the moment you arrive. We believe that small details make a big difference, which is why we offer a variety of amenities to enhance your visit, including:

  • Free Wi-Fi
  • Convenient parking
  • Wheelchair accessibility
  • Complimentary water
  • Chapstick
  • Pillows
  • Stress balls

These thoughtful touches help create a calm, supportive environment so you can focus on your oral health with confidence and peace of mind.

What to Expect at Your First Visit

Your first visit to Scollard Family Dentistry is designed to be a relaxed, informative, and thorough experience. During your appointment, our team will take time to review your dental and medical history, discuss your concerns and goals, and perform a comprehensive examination. This may include digital X-rays or imaging as needed.

After your exam, we’ll review our findings, answer your questions, and create a personalized treatment plan tailored to your needs. Our goal is to ensure you feel informed, comfortable, and confident about your dental care every step of the way.

Insurance Information

Scollard Family Dentistry works with many dental insurance plans and is happy to help you understand your benefits. Our knowledgeable team will assist with insurance questions, estimate coverage, and help maximize your benefits whenever possible.

We also offer flexible payment and financing options, including CareCredit®, to ensure quality dental care remains accessible. If you have questions about insurance or payment options prior to your visit, please don’t hesitate to contact our office — we’re here to help.

Advanced Dental Technology

We utilize advanced dental technology to provide precise diagnostics, efficient treatments, and exceptional results. Our state-of-the-art equipment allows us to deliver comfortable, accurate, and personalized care, including:

  • CBCT Scanner
  • Digital X-rays
  • Panoramic X-rays
  • Digital Scanner & Digital Impressions
  • iTero® Digital Scanner
  • Intraoral Camera
  • Laser Dentistry
  • Soft Tissue Laser

By integrating modern technology into our practice, we enhance patient comfort while improving accuracy, safety, and treatment outcomes.

Flexible Payment & Financing Options

We believe quality dental care should be accessible and convenient. Scollard Family Dentistry offers a variety of payment and financing options to fit your needs, including:

  • CareCredit® financing
  • Cash
  • Check
  • Credit and debit cards

Our team is happy to help answer questions about payment options and assist you in finding a solution that works best for you.

Proudly Serving West Springfield, MA

At Scollard Family Dentistry, we are passionate about building long-lasting relationships with our patients and serving the West Springfield community with integrity and compassion. Whether you’re visiting for routine preventive care or advanced dental treatment, our experienced team is here to support your smile every step of the way.

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